Please see our updated Terms here

COVID & Network Updates

 

 

Please click here to see our Covid-19 Risk Assessment

04/01 - APC Tier 4 Zones

Following on from our previous guidance, we can confirm Tier 4 restrictions have been lifted and you can now input to these areas from 04/01. Please still manage your customers expectations in the potential delays inevitable due to the increased freight into these zones.

Thank you

DEC Team

07/12/2020 - Update 07/12/2020 - Deliveries to London

As a continued result of delays due to staff shortages, social distancing measures and increased freight caused by a dramatic rise in online orders and additional Christmas freight, all APC depot's and their drivers are under immense pressure. While every effort is being made to ensure all deliveries are made to service, there will inevitably be delays as a result.

Unfortunately, this is more so the case with depot's in the area of London who have seen a dramatically larger increase in freight numbers than predicted. Can we ask that you factor this into your communication with your customers to ensure full awareness of the current situation.

 

Thank you.

Derby Express Management Team

07/12/2020 - Temporary Suspension of Pre 10:00 Services

As we come into the busiest time of the year for the logistics industry, APC advised they would review services over the peak weeks. We have made the decision to temporarily suspend the pre 10:00 servide for the remainder of peak. This service will resume again on the 30th December.

There are no changes to the pre 12:00 service.

 

Thank you again for your patience and understanding as always.

 

 

25/09/2020 - Collections/Drop-offs from APC Depots

We have seen increased lock down measures come info force this week as cases of COVID-19 increase.

 

To further protect our network, APC has advised that the facility for engineers to collect from depots is to be suspended again with effect from Monday 28th September.  
 

08/09/2020 - Service Update

As a network we are still dealing with increased freight numbers in conjuction with decreased staff due to COVID. The social distancing measures we have to follow at every stage of the parcels journey means this unfortunately has an impact on service levels and delays are expected.

We would strongly advise to work with your own customers ahead of time to manage expectations with how the logistics industry as a whole has been impacted by COVID.

We thank everyone for their understanding and patience.

 

We are

DERBY EXPRESS COURIERS

Our services
Overnight Parcels

We are a proud member of APC Overnight delivering all your requirements for parcel shipment across the UK, Ireland and Offshore.

International

We offer a wide range of international services working alongside Eastwest Cargo including European Road and Worldwide Air solutions.

Mail

We work in partnership with Whistl which allows you to send your non-urgent mail all under one roof with your normal APC Overnight driver.

Overnight Pallets

Working with TPN - THE Pallet Network allows us to provide overnight and economy solutions for pallet freight, whether this is business or residential - we can deliver.

Urgent Same day

There's no quicker way for your goods to be delivered than our same day service. Your goods are looked after by our driver from A to B.

InPost Lockers

InPost has a national network of nearly 1,200 fully automated parcel lockers that are accessible 24/7. This way you don't need to wait in or queue for your package.

WHAT OUR CUSTOMERS SAY:

Contact us:

Derby Express Couriers Ltd.

Unit 15 West Meadows Industrial Estate

Cranmer Road

DE21 6JL

Customer Services & Sales

01332 646100

Operations & Re deliveries

01332 854600

  • Facebook Social Icon
  • Twitter Social Icon
 
x
x

x

x

x

x

x

x

x

x

x

x

x

x

x

x

x

x

x

x

x